Customer Success Stories
ZOLL Medical Corporation - Global Regulatory Intelligence with MedBoard
ZOLL Medical Corporation, an Asahi Kasei Group Company, is a global leader in acute critical care and related software and diagnostic tools, providing medical devices, software, and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. To address the challenges of regulatory complexities and keeping up to date with the industry requirements ZOLL adopted MedBoard.
Jeff Churchill, Associate Director Regulatory Affairs Program Management, ZOLL Medical Corporation
Jeff Churchill, Associate Director Regulatory Affairs Program Management and
Natalie England, Director of Regulatory Affairs – EMEA shared with us their experience with MedBoard.
Centralizing Global Regulatory Intelligence
Managing regulatory updates for ZOLL’s global operations was previously a time-consuming and complex task. With MedBoard, this process has been transformed, providing a centralized source for global requirements and reviewing them.
Jeff Churchill, Associate Director Regulatory Affairs Program Management, ZOLL Medical Corporation
Natalie echoed similar sentiments about the platform’s effectiveness, about how MedBoard has streamlined the processes and increased the productivity.
Natalie England, Director of Regulatory Affairs – EMEA, ZOLL Medical Corporation
Key Advantages with MedBoard
MedBoard’s intuitive interface and centralized resources have therefore been game-changing for ZOLL. For a Big Corporation, keeping under control all the information and the impact they have on their products and operations is crucial.
What do you like best about MedBoard?
“Having the world’s regulations and guidances together in one place that can easily be searched“
Jeff Churchill, Associate Director Regulatory Affairs Program Management, ZOLL Medical Corporation
Natalie highlighted how the platform supports her in her work, self-serving her needs, with the possibility to rely on the efficient Customer Support service anytime she needs it.
“Most of the time, I am able to self-serve using just the platform. However, in the few instances where I have been unable to find the granularity I need, MedBoard support has always responded in a timely manner with the additional or bespoke intelligence I was seeking.”
Natalie England, Director of Regulatory Affairs – EMEA, ZOLL Medical Corporation
Productivity Gains and Time Savings
The adoption of MedBoard has had a measurable impact on ZOLL’s efficiency. Natalie noted that she performs actions 3x faster with the platform, including training new team members on their processes, and MedBoard has reduced her need for manual work by 25-50%. This has directly impacted the quality and consistency of ZOLL’s deliverables.
The platform’s capabilities have also enabled ZOLL to improve work traceability and evidence management, being able to track their work more efficiently and have improved visibility and control over their processes.
3x faster
actions
25-50%
reduction in
manual tasks
3x faster
team training
MedBoard in one or few words?
” A concise, well organized, and searchable location for all RA information. “
Jeff Churchill, Associate Director Regulatory Affairs Program Management, ZOLL Medical Corporation
By consolidating critical information, improving workflows, and enhancing collaboration, MedBoard helps ZOLL to maintain its leadership in acute critical care while meeting the demands of global regulatory compliance.
For ZOLL, MedBoard has proven to be more than just a tool, but a trusted partner in navigating the complexities of regulatory intelligence.
” Reliable, user-friendly and evolving “
Natalie England, Director of Regulatory Affairs – EMEA, ZOLL Medical Corporation
Ready to Get Started?
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