Customer Success Stories
Herodikos' Success Story: Effective clinical and regulatory workflows with MedBoard
Company: Herodikos
Industry: MedTech
Location: Oldenburg, Germany
MedBoard Solutions Used: Regulatory Intelligence, PMS, Literature Reviews, Clinical Research, and Market Research
Herodikos GmbH is a medical device company specializing in personalized digital care programs for the treatment of musculoskeletal pain through movement therapy. Their innovative approach combines a certified medical device app with guidance from a medical doctor or therapist, available via video consultation or in person. By delivering tailored, evidence-based care, Herodikos enhances rehabilitation outcomes and supports patients on their recovery journey.
With a commitment to medical excellence and regulatory compliance, Herodikos needed a structured and efficient way to manage regulatory intelligence, post-market surveillance (PMS), and literature reviews. To streamline these processes, and enhance efficiency and collaboration, Herodikos adopted MedBoard.
Hester Knol, Senior Clinical Operations and Regulatory Affairs Manager at Herodikos, shared with us her experience in the adoption of MedBoard in their organization.
The Challenge
“Before joining MedBoard, managing documents across multiple locations was challenging. With several team members collaborating on tasks like systematic reviews, it was difficult to avoid issues such as duplicate files, outdated versions, or accidental deletion of important information.“
Hester Knol, Senior Clinical Operations and Regulatory Affais Manager at Herodikos
Before implementing MedBoard, Herodikos faced several operational challenges in regulatory intelligence, PMS, and literature reviews:
Fragmented document management, Lack of visibility on workflow status, Inefficient collaboration, Complex onboarding.
These inefficiencies affected productivity and the ability to stay compliant with evolving regulatory standards in a sustainable way.
“Keeping track of what had been completed and what still needed to be done was also challenging, making it harder to maintain an overview of progress. This fragmented setup further complicated quality control and resulted in lengthy onboarding processes to explain where documents were stored and how they should be completed.“
Hester Knol, Senior Clinical Operations and Regulatory Affais Manager at Herodikos
The Solution: MedBoard
“MedBoard has significantly improved our document management process. By providing a centralized platform, it ensures that all documents are stored in one place, reducing the risk of duplicates, outdated versions, or accidental deletions.“
Hester Knol, Senior Clinical Operations and Regulatory Affais Manager at Herodikos
Herodikos adopted MedBoard to consolidate and optimize its regulatory and clinical workflows. The platform has transformed their document management process with one centralized and secure place to manage compliance. This results in an impact on the whole organization’s traceability and implementation process.
“The platform’s clear structure makes it easy to keep track of what has been completed and what still needs to be done, improving visibility and streamlining progress tracking.
MedBoard’s features also enhance quality control by providing better oversight and ensuring that important information is accurately documented.”
Hester Knol, Senior Clinical Operations and Regulatory Affais Manager at Herodikos
Lastly, with a dedicated all-in-one platform for their processes, MedBoard has streamlined the onboarding process for new members, giving a new organized and structured workflow.
“Additionally, onboarding new team members has become much faster and easier, as everything is now organized and accessible in one intuitive system.”
Hester Knol, Senior Clinical Operations and Regulatory Affais Manager at Herodikos
2x faster
productivity
With MedBoard Herodikos can perform action 2x faster, and deliver at 2x with higher consistency and quality.
25-50%
reduction in
manual tasks
By centralizing updates on regulations, standards, and PMS reporting, MedBoard significantly reduced repetitive tasks
Improved
work traceability
MedBoard has significantly improved work traceability and collaboration over the processes, with better evidence management and centralization
Why MedBoard?
“We chose MedBoard because it offered a comprehensive solution to our document management challenges. Its centralized platform, intuitive interface, and robust collaboration features addressed our issues with version control, duplicate files, and quality assurance. MedBoard stood out for its ability to streamline workflows, improve visibility, and simplify onboarding, ultimately saving us time and enhancing our overall efficiency. And still many more MedBoard-features are to be implemented in our daily work routines. “
Hester Knol, Senior Clinical Operations and Regulatory Affais Manager at Herodikos
What do you like best about MedBoard?
Centralization
“Its centralized and well-structured platform, which makes managing documents incredibly efficient.”
Ease of use
“The intuitive interface makes it easy to locate information, track progress, and ensure that everyone is working with the most up-to-date templates and information.”
Collaboration
“Its collaboration features are also good, allowing multiple team members to contribute without the risk of losing important data or creating duplicate versions.”
Faster Onboarding
“Additionally, the improved quality control tools and streamlined onboarding process have saved us a significant amount of time and effort. “
“Overall, MedBoard has made our workflows much more organized and effective.”
Hester Knol, Senior Clinical Operations and Regulatory Affais Manager at Herodikos
Exceptional Support Drives Success
“The MedBoard support has been always extremely kind and fast with replies and solving problems. The MedBoard support takes customer feedback very serious and immediately acts on feedback by implementing new features.”
Hester Knol, Senior Clinical Operations and Regulatory Affais Manager at Herodikos
By adopting MedBoard, Herodikos has transformed its approach to regulatory intelligence, PMS, and literature reviews, improving efficiency, collaboration, and compliance across the organization.
With a centralized, structured, and reliable platform, Herodikos is now well-equipped to navigate the complexities of digital health regulations while continuing to innovate.
“Enhancing quality and control by making regulatory and clinical requirements and processes transparent. MedBoard enhances collaboration within the company and makes onboarding new colleagues easier and better.”
Hester Knol, Senior Clinical Operations and Regulatory Affais Manager at Herodikos
MedBoard in one or few words?
“ Centralized, efficient, and reliable “
Hester Knol, Senior Clinical Operations and Regulatory Affais Manager at Herodikos
Ready to Get Started?
Request a free demo today to see how MedBoard can transform your organization and teams